Your home.
Our responsibility.

If Thrive owns your system, keeping it working is our job.
Talk directly with our operations team.

Contact homeowner support

Start with our team

We’re here to help.

844.354.7283 Email operations

Homeowner support

Let’s get you
to the answer.

Have your name and service address ready so we can find your system.

Send the team a message

Service & repairs

Call 844.354.7283 or contact our operations team. Describe what you’re seeing and include your service address.

Billing questions

Email operations@thrivepower.com with your name, service address, and a short description of your question.

Selling your home

Your agreement can transfer to the buyer. Contact us early in the sale, ideally before listing, so we can walk you, the buyer, and the escrow officer through what’s needed.

Verifying an offer

We work through installation partners. If an offer carries our name, call us before signing to confirm it is genuine.

Agreements & paperwork

Need a copy of your agreement or a letter for a lender or insurer? Email operations@thrivepower.com and tell us what you need.

A direct line

For an urgent question,
start with a call.

The phone is the fastest route to our team for urgent system questions.

Call 844.354.7283

COMMON QUESTIONS

SERVICE & REPAIR

Call 844.354.7283 or use the contact form and select “Thrive homeowner.” Describe what you’re seeing and include your service address; our operations team will take it from there.

BILLING

Email operations@thrivepower.com with your name and service address, and a few words about the question. We’ll reply from the same inbox.

SELLING YOUR HOME

Your agreement can transfer to the buyer. Contact us early in the sale, ideally before listing, and we’ll walk both parties and the escrow officer through what’s needed.

VERIFYING AN OFFER

Thrive works through installation partners rather than selling directly. If someone has quoted you an agreement that carries our name, you’re welcome to call us and

confirm it’s real before you sign anything.

PAPERWORK

Need a copy of your agreement or a letter for your lender or insurer? Write to operations@thrivepower.com and we’ll send what you need.

REACH US

The fastest route for anything urgent is the phone: 844.354.7283. For everything else, the contact form works well and lands with the right person.

Your home.Our responsibility.