HOMEOWNER SUPPORT
IF THRIVE OWNS THE SYSTEM ON YOUR HOME, KEEPING IT WORKING IS OUR JOB.
Our operations team handles service, billing, and agreement questions directly. Start with a call, or use the contact form and select "Thrive homeowner."
COMMON QUESTIONS
SERVICE & REPAIR
Call 844.354.7283 or use the contact form and select "Thrive homeowner." Describe what you're seeing and include your service address; our operations team will take it from there.
BILLING
Email operations@thrivepower.com with your name and service address, and a few words about the question. We'll reply from the same inbox.
SELLING YOUR HOME
Your agreement can transfer to the buyer. Contact us early in the sale, ideally before listing, and we'll walk both parties and the escrow officer through what's needed.
VERIFYING AN OFFER
Thrive works through installation partners rather than selling directly. If someone has quoted you an agreement that carries our name, you're welcome to call us and confirm it's real before you sign anything.
PAPERWORK
Need a copy of your agreement or a letter for your lender or insurer? Write to operations@thrivepower.com and we'll send what you need.
YOU SHOULDN'T HAVE TO THINK ABOUT YOUR SYSTEM. THAT'S THE ARRANGEMENT.
THRIVE OPERATIONS
REACH US
The fastest route for anything urgent is the phone: 844.354.7283. For everything else, the contact form works well and lands with the right person.